About me
Senior Product Manager at H-E-B Digital－using my creativity, curiosity, and insight to bring compelling eCommerce experiences to life.
Owner of the product vision and roadmap for the eCommerce order lifecycle at H-E-B. Work alongside design, engineering, operations, and marketing to build meaningful digital experiences for the millions of Texans who shop H-E-B.
A decade of experience in research, service design, and UX. Formerly worked with IBM Design, Fjord, and Seventh Generation. Graduate of the Savannah College of Art and Design with a BFA in Service Design.
Currently reside in Austin, Texas. You'll find me at Deep Eddy pool, running around Town Lake, or grabbing a pastry at Quack's.
youngerandrea@gmail.com
Writing
Articles and Publications
Speaking
Talks & Workshops
How Same‑day Delivery is Changing Retail
Austin Startup Week 2019
Intrapreneurship for Women in Tech
Austin Startup Week Panel 2019
What is Service Design
IBM Patterns 2019
How to Assemble a Design Portfolio
College for Creative Studies in Detroit 2019
Anti‑Problems and Disrupting the Front-Door Experience
Austin Design Week 2018
Fail Fast and Cheap with User Testing
Spotlight Talk 2018
Create‑A‑Thon: High School Design Sprint
Austin TX 2018
IoT For Connected Products Workshop
Columbia, SC 2018
Where the Wild Things Are: The Art of Play
IBM Craft Con 2017
Project Thor: Support Transformation for IBM
IBM Executive Presentation 2016
