Andie Young

Austin, TX

I am a Service Designer--passionate about user experience design, business development and design research. I love a busy, collaborative and enthusiastic environment where people dare to think differently.



I am Co-Founder and Design Lead at IBM Gofleetly, an ecommerce software startup incubated at IBM. My work focuses on identifying market opportunities and user-needs, and addressing them through design. I work alongside product management, engineering, sales and marketing to deliver cohesive brand experiences for Gofleetly.

In the past, I've had the pleasure of working with IBM Watson IoT, Accenture's Fjord, Procter & Gamble, and Seventh Generation. I am a graduate of the Savannah College of Art and Design (SCAD) with a BFA in Service Design.

I currently reside in Austin, TX and you'll find me at Quack's Bakery, running around Town Lake, or cycling out in Hill Country. I'm a Vermont native and the state has impressed upon me a joy for being outside rain, snow, or shine. When I'm tired from playing all day, I'll be painting, illustrating, or sewing inside.





Talks & Workshops 

What is Service Design

IBM Patterns 2019 

How to Assemble a Design Portfolio

College for Creative Studies in Detroit 2019

Project Whitespace Year 1 Results

IBM-Wide Presentation 2018

Anti-Problems and Disrupting the Front-Door Experience

Austin Design Week 2018

Fail Fast and Cheap with User Testing

Spotlight Talk 2018

Create-A-Thon: High School Design Sprint

Austin TX 2018

Reimagining Airport Parking Workshop

Raleigh, NC 2018 

IoT For Connected Products Workshop

Columbia, SC 2018

Where the Wild Things Are: The Art of Play

IBM Craft Con 2017

Project Thor: Support Transformation for IBM

IBM C-Suite Presentation 2016


Using Format